A few months ago, we wrote about some of the pitfalls associated with mystery shopping, one of the most commonly-used customer feedback methods. Today, we’re going to briefly look at the pitfalls associated… Read More
Agility Metrics is hiring yet again! This time, we’re looking to bring onboard a Senior Web Application Developer. We’re looking for someone who is a proactive, self motivated leader with strong communication skills,… Read More
You’ve designed and launched your Customer Experience Measurement program but response rates across your chain and channels are sporadic, inconsistent and do not provide a level of statistical reliability you can count on… Read More
This time we are hiring a Client Services Coordinator. We’re looking for someone who can play a key role in the process of marketing research projects as well as provide support to overall… Read More
We get asked that question all the time and the pithiest, but perhaps the best, way we have of responding to it is by putting this graphic up on screen. This data comes… Read More
We’ve updated our CrunchBase listing with the most recent information about our company and its services. Please feel free to head over there and consult the listing. If you think we’ve left out… Read More
In case you didn’t have a chance to attend our recent webinar, we invite you to download a PDF copy of the Nebraska Furniture Mart Case Study. When it comes to selling home… Read More
This was an actual quote that I heard on a recent shopping excursion to a consumer electronics store. The speaker was a harried and frazzled sales rep, who was ranting to a couple… Read More
When: February 3rd at 12pm EST How to attend: Visit this link to register How do you drive employee accountability when your store is the size of ten football fields? That’s the ongoing… Read More
Research suggests that as many as 70% of people who walk into retail stores leave without making a purchase, thereby robbing the retail sector of billions of dollars of potential revenue every year.… Read More
